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How do I stick my new Fantastick wall stickers to my chosen surface?

Make sure your surface is smooth, clean and dry. (Wipe with a dry cloth.)

  • Place the corner of your sticker carefully on your chosen surface, always apply from one side to prevent air bubbles.
  • Keep the rest of the sticker away from the wall and gently apply it to the surface, working from the initial side towards the other side, peeling it from the backing sheet as you go.
  • Use your hand or credit card to smooth out any air bubbles.
  • Using a hair dryer to heat up the vinyl will help it stick better. Keep the hair dryer about 10cm away while blowing on the part you are sticking down.
  • This also works well when removing your stickers.
  • Love your stickers!! Rub it down every now and then until the glue has settled.

What surfaces will the wall decals adhere to?

Most smooth, clean dry surfaces. Customers have decorated a number of surfaces with success. These include: smooth walls, cupboards, fridges, glass & mirrors, cars, laptop covers, tiles, etc.

Does the sticker adhere to any type of paint?

Our stickers stick well on both enamel and acrylic paint. The smoothness of the surface is the most important.

How long does it take to deliver my product to me?

We always endeavour to get your products to you as quickly as possible – normally within 5 to 7 workings days after receiving payment. We deliver all orders using registered mail or an accredited and professional courier service. The courier service only delivers during working hours between 8am - 4pm. Rather use a postal address if you are not available during these hours. Please let us know if it has not arrived within 7 working days.  

How do I order your products online?

  1. Select your wall décor and add to basket
  2. Pay with your credit card or via bank transfer (EFT)
  3. We dispatch (in RSA) within 5 - 7 working days @ R69 incl. VAT per order.
  4. You have the option of delivery via courier (during office hours 8am - 4pm) or mail.
  5. Need help – call us on 012 667 3109 or email info@wallstickers.co.za

Returns policy

  1. Can I return online purchases?
    Yes. We want you to be happy with your purchase. If for any reason you’re not, you may return items purchased online to the Fantastick office for a full refund, replacement or exchange, provided the items are returned in their original packaging and condition within 60 days of purchase. Gift vouchers purchased will not be refunded. 
  2. How will I be refunded for items bought online?
    Your refund will be given via an eft into a cheque/savings account. This will only be paid once the products has been returned in it's original condition.

Who makes Fantastick products?

Fantastick is a 100% uniquely South African made and designed. We design and manufacture all our products locally. Our head office is at 79 Jean Ave, Doringkloof, Centurion (Gauteng).

I'm worried about the security of my private information. How do I know you won't disclose my private details?

We hate spam too! We do not save your credit card details and use secure servers for all online transactions. Your personal information is regarded as strictly confidential.

Which vinyl colours are available?

>>Click here to view our Colour chart<<

Click on this colour chart to see available colours. Please keep in mind that the colours might not display 100% correct on your screen and may differ from the actual colours. This is just to give you an idea. Also keep in mind that all these colours are not always available due to it being imported.

Why does everyone love Fantastick Wall Décor?

  • Fantastick is quick & easy to apply and remove. (Easy to change if your taste changes.)
  • Fantastick is fun, fast and affordable DIY decorating.
  • Fantastick wall décor, decorates your home without using messy paint and is a no fuss product. So easy - the kids love it too!
  • Fantastick is printed on high quality waterproof vinyl, which will last for years.

I have a shop or retail channel and would like to resell Fantastick products.

Excellent – please have a look at our business opportunities page and then contact us.

Are Fantastick wall decals waterproof?

Yes, all our vinyl stickers are made from 3-5 year guarateed, quality vinyl. This can be used in wet and dry areas and should not fade or damage.

Terms and conditions

Website Terms and Conditions of Use Relating to www.wallstickers.co.za.

These Terms and Conditions ("the Terms and Conditions") govern your ("the User") use of the Wallstickers ("Provider") website located at the domain name www.wallstickers.co.za ("the Website"). By accessing and using the Website, the User agrees to be bound by the Terms and Conditions set out in this legal notice. The User may not access, display, use, download, and/or otherwise copy or distribute content obtained on the website for marketing and other purposes without the consent of the Provider.

Updating of these Terms and Conditions

Provider reserves the right to change, modify, add to or remove from portions or the whole of these Terms and Conditions from time to time. Changes to these Terms and Conditions will become effective upon such changes being posted to this Website. It is the User's obligation to periodically check these Terms and Conditions at the Website for changes or updates. The User's continued use of this Website following the posting of changes or updates will be considered notice of the User's acceptance to abide by and be bound by these Terms and Conditions, including such changes or updates.

Returns policy

We are confident that you will absolutely love our products. If for any reason you’re not happy with something, you may return items purchased online to the Fantastick Head Office (79 Jean Ave, Doringkloof, Centurion)  for a full refund, replacement or exchange, provided the items are returned in their original packaging and condition within 60 days of purchase. Gift vouchers purchased will not be refunded.

Your refund will be given via an EFT into a cheque/savings account. This will only be paid once the products have been returned in their original condition.

Privacy policy

We guarantee your privacy and on-line shopping safety.

We do not store any credit card information. All billing information is processed by the payment processer (sagepay.co.za). Using the latest firewall protection, SSL encryption, and proprietary security products, Sagepay gives you the peace of mind that only a world-class security infrastructure can provide. Sagepay uses proven security practices to ensure network security. 

The private information required for executing the orders placed through the e-commerce facility, namely the User's personal information and credit card details, delivery address and telephone numbers will be kept in the strictest confidence by the Provider and not sold or made known to third parties. Only the necessary information, that is the delivery address and contact phone number will be made known to third parties delivering the product.

The Provider undertakes that it has taken all reasonable precautions to secure the credit card processing that is carried out to receive payment for goods sold. The Provider cannot be held responsible for security breaches occurring on the User's electronic device (Personal Computer or other electronic device used to browse the Website), which may result due to the lack of adequate virus protection software or spyware that the User may inadvertently have installed on his/her device.

Copyright

The entire content included in this website and all Fantastick products, including but not limited to text, graphics or code is copyrighted and is the property of Fantastick. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with Fantastick or purchasing our products. You may display, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with Fantastick or to purchase Fantastick products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by Fantastick. 

Warranty Disclaimer

This site and the materials and products on this site are provided "as is" and without warranties of any kind, whether express or implied. Fantastick does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. Fantastick does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. 

Limitation of Liability

Fantastick shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products.

Typographical Errors

In the event that a Fantastick product is mistakenly listed at an incorrect price, Fantastick reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. Fantastick reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Fantastick shall issue a credit to your credit card account in the amount of the incorrect price.

Indemnification

You agree to indemnify, defend, and hold harmless Fantastick, its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.

Delivery policy

Subject to stock availability and receipt of payment, requests will be processed within 7 working days and handed over to a courier company or the post office for delivery. Delivery is charged at a flat rate of R69 incl. VAT.  Deliveries to all major cities will be done via Fast Way Couriers. Orders to anywhere else in South Africa will be delivered via the Post Office. Please make sure that someone will be available to receive the package during working hours, if a physical address is provided. Otherwise rather opt for the postal delivery.

The Provider will supply all goods to the delivery company in good order and will ensure that goods arrive at the User's chosen delivery address in the same good order.

Cancelled orders on the e-commerce facility will be refunded after deduction of a 10% charge for administration costs. The Provider reserves the right to cancel an order for which payment has already been received. This may occur if stock is insufficient or products have been discontinued. Should the Provider exercise this right, the User will receive a full refund with no deductions.

Any complaints regarding the standard and quality of the product or products bought by consumers through the e-commerce facility should be directed to info@wallstickers.co.za or 012 667 3109.

Payment Options

Payment may be made via Visa or MasterCard credit cards or by bank transfer into the Provider's bank account, the details of which will be provided after checkout.

 
© 2014 Fantastick. All rights reserved.